News2022.05.26 4 min. read
Inperly and eID cards allow remote confirmation of identity and electronic signatures
How about remote verification of identity during a conversation with an official, during a court hearing or a university entrance exam, and signing an official document or a job contract? This is now possible with the Inperly app integrated with MS Teams® communicator. The solution is the outcome of the cooperation between Billennium, Polish Security Printing Works (PWPW – Polska Wytwórnia Papierów Wartościowych) and Microsoft.
- Inperly leverages the capabilities of eID cards: identity verification and electronic signatures.
- The app has been designed for all processes requiring remote verification and electronic signatures while maintaining direct contact with users.
- Billennium has launched a pre-order of the Inperly app with a discount of up to 80% for user access.
For the past two years, we have witnessed an accelerated digital transformation that has extended not only to business, but to almost all areas of our lives. Our preferences regarding work have changed: in the majority of cases, we have moved from a stationary model to a remote and/or a hybrid model. According to a survey by Pracuj.pl, as many as 35% of employees in Poland still use this model, and 9 out of 10 prefer to keep it for good. The use of tools and systems supporting work, sharing the resources and communication have also become commonplace. Applications such as MS Teams® are no longer just a solution used internally by business organizations – these apps have become widely used in communication with clients, candidates, and students. The survey conducted by Billennium and EY showed that in the pandemic period Poles quickly learned to use remote communication channels to deal with everyday errands, too. Over 86% of respondents used such tools to contact compa-nies, shops, or institutions. Furthermore, 8 in 10 respondents positively assess this form of contact. At the same time, as many as 75% of the survey respondents said that direct contact with a company or a shop representative is important to them, and about 70% made it clear that they prefer video communication.
Today, we are able to handle many of our everyday tasks completely remotely, but not all of them. Obviously, online shopping and banking were common even before the pandemic. However, there are still many areas where we need to be present in person, for instance to confirm our identity or sign a document. Some-times we also decide to visit some institution ourselves, because the process is so important that we need direct contact with a real person. We need to have an opportunity to ask questions or get some advice. The main reason for this state of affairs is usually the lack of appropriate technological solutions that would allow us to handle the business remotely, ensuring secure contact with a real person.Jerzy Judycki, Product Owner at PWPW
The Inperly app for MS Teams®, which was developed jointly by Billennium, Polish Security Printing Works (PWPW) and Microsoft, is an example of a solution that meets these needs from the perspectives of organizations, users and all consumers. Inperly, abbreviated from In person, remotely, is a hybrid platform designed by Billennium for communication between an organization and its customer. It has been designed to support remote sales processes and services for business partners. The eDO app (eID card app), developed by PWPW, allows remote confirmation of the user’s identity and digital signatures. To use it, all you need is a smartphone and an eID card, i.e. an identification card with an electronic layer. The combi-nation of the functionalities of both solutions in the form of a single app for MS Teams® commu-nicator allows the handling of various processes between organizations and customers. What’s more, it almost completely eliminates the need for physical presence in the office of a company or another institution. Now, several million Poles could use this app. According to the data shared by the Centre for Document Personalization of the Ministry of Interior and Administra-tion, currently approx. 9 million individuals in our country already have an identity card with a digital layer (so-called eID card). Around half of them have personal digital signature, too. It is estimated that by the end of 2026 as many as 90% of ID cards in Poland will have a digital layer. Microsoft Poland adds that every month the Teams app is used by 275 million people worldwide.
Our solution will be used wherever it is necessary to verify a person’s identity, sign a document, or keep in touch with a consultant using video communication. In the public sector, the app could be used by offices to handle 99% of cases and accept requests or claims, or by courts to conduct hearings remotely. This would reduce the workload and shorten the time needed to make a decision. The second area is higher education: this solution can be successfully used to recruit students or manage examinations. Obviously, businesses will use this solution most widely, whether for customer service, sale of services or products, even such products that require a high level of security and verification – take loans, for instance. All HR processes can also be supported by Inperly: recruitment, signing employment contracts, and other internal processes. Any business organi-zation may also get additional benefits: improved customer satisfaction or candidate experien-ce and, as a result, increased competitiveness, but also digitalization and process automation, elimination of paper documentation, or increased availability of customer service.Tomasz Goźliński, Inperly Product Owner
The Inperly app has been based on the Azure technology provided by Microsoft, as well as using the digital layer of the eDO App developed by PWPW. In the coming months, Billennium has announced further expansion of the app’s functionality, including one-time qualified signa-tures or biometric confirmation of identity-based on passports and documents issued in other countries.
The app is available on Inperly.com
Billennium is a team of over 1700 IT professionals who have been consistently pushing the boundaries of technology since 2003 to deliver innovative IT solutions for business. Our offices are located in Poland, Germany, Canada, Malaysia, and India. Over 18 years of experience gained in cooperation with over 100 clients has allowed us to develop a flexible and optimal follow-the-sun (24/7/365) support model. Thanks to it, we have a real influence on developing our partners’ organizations. We employ only the best IT specialists with an innovative approach to creating IT solutions, constantly focusing on the real needs of our clients.
About eDO App
eDO App is an app that enables remote use of the electronic layer of an eID card. It was developed entirely and created from scratch by Polish Security Printing Works (PWPW – Polska Wytwórnia Papierów Wartościowych). In 2020, PWPW was awarded the title of a “WPROST Innovator” in the “Telecommunications, Technology and Business Services” category – it is a prestigious award for the most innovative companies in Poland. The tool keeps on getting positive opinions from a constantly growing number of users: currently, there are already over 1 million of them. The eDO App is available free of charge at Google Play, App Store and AppGallery for smartphones with Android or iOS. It is available for Android (>6.0) and iOS (>13.2; iPhone 7 or newer).