The way we are changing for our customers, or CX at Billennium

Billennium has been pursuing Customer Experience activities for as many as 6 years. Consistent implementation of CX initiatives isn't easy, but worthy of considerable sacrifice.

[Used] Competences:

• Leadership & Development
• Tech Life

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Business Analyst – the specialist I want, or maybe, the one I need?

What is the role of a business analyst in the process of developing mobile applications and what benefits can a business analyst bring to the design process.

[Used] Competences:

• Leadership & Development
• Process Management & QA

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Does your Daily Scrum Meeting have the power?

A good Daily Scrum Meeting (DSM) has many advantages, but this article will be about something else. You will learn from it how to use these 15 minutes for YOUR benefit.

[Used] Competences:

• Leadership & Development
• Process Management & QA

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Guidebook: Building customer satisfaction through analytics

One of the ways to offer better experiences by traditional commercial stores is a continuous behavior analysis of visitors.

[Used] Competences:

• Leadership & Development

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