Articles about: Artificial Intelligence (AI)

Technology is inextricably linked to labour. We have to be aware of the constant interweaving of creation and destruction woven into their dance. Technological innovations create huge profits and, at the same time, uncontrolled disruptions in the labour markets. Both these forces are usually in balance and the status quo is difficult to undermine.  Inventing […]

Automation is not always about combining system APIs, which are deeply hidden behind everyday business. What if we don’t have the right API at our disposal or integration is very complicated and the business, for example, requires adding AI to the customer service process? One option is to implement RPA. At customer service centres with […]