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OCM Senior
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Seniority:
Senior
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Work model:
Remote
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City:
India, Pune
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Language:
English
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We are looking for OCM Senior and our client is a leading global organization; you will be part of an international project team.
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What you will do:
- Value Storytelling: Translate technical milestones into success stories that demonstrate how ATSO activities & projects support the overall company mission.
- Technical Bridge: Sit in a room with an architect, understand complex details & processes, and then write a top 5 benefits article / post / etc for a non-technical audience.
- Awareness Campaigns: Identify and develop “internal marketing” campaigns, in partnership with the ATSO Communication team, to build excitement on programs and ATSO programs, processes and key deliverables.
- Stakeholder Analysis: Map out how the new software affects different user groups and identify specific pain points or benefits for each.
- Engagement & Comms: Create and execute communication plans for programs that move beyond email (e.g., Slack/Teams channels, “Ask Me Anything” sessions, and internal demos).
- Training Strategy: Lead the development of training materials, including “cheat sheets,” video tutorials, and live workshops.
- Change Network: Build a “Super User” program to provide departmental support and gather real-time feedback.
- Adoption Tracking: Define KPIs (Key Performance Indicators) to measure how well tools are being used and where users are getting stuck.
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What we are looking for:
- Experience with OCM strategies and frameworks, but not afraid to ‘break the rules’ to be creative to meet ATSO needs.
- Multiple years of experience in technical organizational change management topics, approaches, and monitoring.
- Experience working on cross-functional program teams, understanding basic project management concepts and collaborating with project managers, program managers, product managers, and communications teams is important for this role.
- Excellent communication skills at all levels of an organization. Including understanding software architect technical topics and translating to executive level understandings.
- Exceptional empathy, storytelling, and conflict-resolution skills.
- Experience supporting technology implementations and process improvement projects is highly valuable.
- Ability to quickly learn new processes and software to explain its value to others.
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Perk & benefits:
- Career growth – access professional development through partnerships with Microsoft, AWS, Snowflake, Salesforce, and more.
- Project diversity – opportunity to work with global clients across sectors and technologies.
- Flexibility – adaptable working hours and remote/hybrid work options.
- Engaging community – participate in team-building events, hackathons, and CSR initiatives.
- Team-building traditions – including our annual company event.
OCM Senior
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